iPhone and iPad app

Devices and system requirements

The native app is for iPhone and iPad running iOS/iPadOS 26 or later. Check the App Store listing for current device and system availability. You can also use FamilyMate in a web browser.

Native reminders and widgets

The native app can use AlarmKit alarms or standard notifications, subject to device and system permissions. Successful scheduling depends on permissions, system settings, and sync status; a registered reminder is not a guarantee that it will sound. Web reminders depend on the page running and cannot be guaranteed when the browser is closed, in the background, or restricted by the system.

1. Under “Me → Device reminders”, choose a reminder method and respond to the system permission prompt.
2. Enable schedule reminders, then choose Sync schedule reminders to refresh this device.
3. Check sync status and coverage. Sync again after permissions change or remote schedules are updated.

• Home or Lock Screen widgets show limited recently synced information while authorization is current, so they may be stale. After authorization expires, open the app to verify again.
• A timer target reminder does not automatically finish or settle the timer.

Profiles and photos

The native app supports static HEIC, JPEG, PNG, and WebP photos. Review the preview and save your profile to upload it. The web app supports JPG, PNG, and WebP.

Membership and account deletion

Family membership and Apple purchase options appear only in the native app when account permissions allow them. The current in-app catalog determines what may be available; children cannot make purchases.